Proforce Cleaning Services Limited, known as Proforce herein, were founded in 2015 by Managing Director Thomas Devine, and became a limited company in 2017. Tom also owns and runs the successful TMS Protection Ltd which is a Maidstone based security company. Proforce specialises in commercial, retail and leisure cleaning services across Maidstone and the Kent area, we currently supply staff to many local and national companies.
Proforce employs a sufficient number of dedicated cleaners which enables us to complete the most challenging of cleaning contracts. Our professional team’s of cleaners cover Kent, and the South East area. Our business is based in Maidstone.
We specialise in commercial and office cleaning it is our intention to continually provide a professional, affordable, and reliable cleaning service to businesses & homeowners.
Our cleaning operatives will work in accordance with your company policies and guidelines, such is our commitment to providing an exceptional cleaning service each of our staff is subjected to full security vetting.
As an ethical business, we are aware that our responsibilities extend beyond maximising profits, we take our responsibilities to the broader public our staff and customers seriously, we intend to meet the needs of each of these groups while providing a first class cleaning service.
We achieve this by adhering to our customer’s health and safety policies along with any applicable local laws and regulations, each member of our staff is expected to work safely, and conscientiously while using their common sense. When representing Proforce Cleaning Services, it is our policy that all team members should show respect and dignity along with generally accepted standards of behaviour.
Proforce are members of the Safe Contractor Scheme and CHAS.
STATEMENT OF INTENT
Proforce and its employees will always conduct their selves professionally and courteously and work in conjunction with our customer, and other contractor for the duration of the contract. During such time Proforce will be responsible for maintaining a safe working environment and ensuring that the client’s health & safety policy along with their specific cleaning requirements are adhered to at all times.
Each team operating under the instruction of the client will consist of supervisor and a group of fully trained professionals who will be made aware of their roles and responsibilities before the commencement of the contract.
All staff shall wear high-visibility clothing so that they are identifiable to customers and staff.
Whether in the role of cleaner or manager, short-term contract or long-term contract each trained person in their position of employment will operate within the full legislation of the law.
Proforce Cleaning Services Limited has set procedures for our staff while operating in the public domain, and every member of personnel must agree to abide by these rules as is reasonably practicable. During the fast-moving, ever developing and potentially high-risk environment of maintaining Health & Safety standards within our industry, Proforce will ensure our staff adhere to our guidelines.
These procedures are part of the agreement to be adhered to before Proforce will consider the applicant’s services.
On commencement of a contract for services, a Senior Management representative of Proforce Cleaning Services Limited will carry out a full risk analysis of each site/venue.
- Emergency exits
- Potential risks
- Hidden areas
- Inspection of Accident Book to identify problems that could be erased
- Records of past incidents and outcomes
- Site Health & Safety policy
TRANSPARENT & ACCOUNTABLE
While Proforce Cleaning Services Limited needs to assess issues as stated above, we will be put into place within full compliance to the venue/sites own separate risk assessment so as the two run transparently. This will ensure end product being an enhanced, complete assessment of risk to the public, staff and valuables on the premises.
Proforce Cleaning Services Limited will not knowingly, with all searches that are reasonably practicable, engage the services of any persons that they believe to have conducted themselves in an unprofessional manner, having misrepresented any of their qualifications or professional achievements, or if we feel they are linked in any way to any organized crime or terrorist movement.
Through our open door policy, direct contact to the most senior members of Proforce Cleaning Services Limited is available to clients for confidential discussions regarding any incidents involving security staff that might occur, ensuring dissatisfaction of our product does not occur.